Frequently Asked Questions

How do I request and book with Behere?

First, choose your location and dates (minimum 30 nights) and click ‘Search’. Then you can review and select your private accommodation, plus a workspace and fitness studio (optional) by ‘Selecting’ your choices. Once you’ve selected your choices, ‘Request to Book’ and fill in a few details about yourself. Once your request is received, our partners have 36 hours to accept, after which you'll receive a confirmation email with a payment link. Once confirmed, process payment within 24 hours to complete your booking. Then you're all set!

Do I have to provide credit/debit card information to Request to Book?

No, when requesting to book we simply ask for some information about you, so we can confirm your identity and provide our accommodation manager with details for your booking. Your privacy is our utmost priority and we keep your information confidential. Check out our Privacy Policy for more information.

What's included in the Membership payment?

A Behere Membership includes: the option of convenient month to month flexibility to all Behere locations for one year. It is valid for 12 months from the first date of travel. As a Behere Member you will NOT be charged monthly service fees which are not limited to; processing fees, platform fees, city host fees, cleaning fees, deposits or taxes. Behere Memberships are optional.

When are the payments due?

The Membership payment, if selected, is due before your first booking with Behere, payable via your Behere profile Payments page. Booking payments are due with 24 hours of our partners confirming your request. If payment is not processed within 24 hours, your request will be removed.

What’s included with the workspace and fitness studio?

Depending on the option you select, you will receive a full monthly membership, or 10 class/day pass, limited to fitness studio and workspace hours. Special requests or classes may incur additional fees. Workspaces details can be found on the specific workspace page but often include; free water, coffee & tea, Skype rooms, conference rooms, on site cafes, a/c & heat, and events. Fitness studio details can be found on the specific fitness studio page but often include; changing rooms, showers and bathrooms, class schedules, classes in english and online booking systems.

Are Booking Payments refundable?

Booking payments are subject to our partners refund policies, thus vary between spaces. Some are partially refundable if cancelled more than 30 days prior to your arrival. All are non-refundable within 30 days of arrival. If you need to cancel your booking more than 30 days before your arrival, please send your request to Please note a small refund processing fee will apply.

Are Service Fees refundable?

Service Fees are non-refundable once processed. If you later choose to purchase a Behere Membership, past service fees cannot be applied to the Membership payment. If you cancel your booking, service fees will not be refunded.

Is a Behere Membership refundable?

Memberships payments are non-refundable once processed. A Behere Membership is valid for one year from the first date of travel, not the date of purchase.

Can I share an accommodation with a friend? What about my partner and/or child?

If the space you booked is outfitted with a double/queen/king bed you may have one guest/partner join. If you plan to have more than one guest please contact our booking team or speak directly with your accommodation manager. This may include an additional fee per person (this is not included in Membership Payments). If you book a two bedroom you may bring one guest or your partner and/or child.

Can I bring my pet(s)?

At this time, most accommodations on Behere are not pet friendly. If you’d like to bring your pet, please reach out to our booking team directly, with your special request.

How do I contact my accommodation manager or location host?

Our team provides pre-arrival details 15 days before your arrival which includes all important contacts, city information and helpful resources. Our team also provides an introduction to the Behere location host and your accommodation manager at least 7 days prior to arrival.

Can Behere help me find a job?

Behere does not provide jobs, online or in locations, but we do want to help more women live flexible lifestyles so we've created resources found on our Resources page. There you will find ways to approach your boss about remote work, websites to find remote work, and tips for freelancing and working remotely.

What is the difference between Behere and Airbnb?

Airbnb provides spaces (that are not always private) while Behere provides the opportunity to book always-private accommodations, collaborative workspaces and fitness studios, on one platform. Plus, Behere includes an on-location host that meets with you once you've arrived to your new city. This allows you to fully settle in, whether on a business trip or living in a new place for a new experience. Behere helps you to live more like a local and connect with the community and people. Plus, our location hosts provide a friendly face when moving to a new city, and our workspace and fitness partners have communities to connect with.

What currency are the payments in and are taxes included?

Please note all payments are in US dollars and are inclusive of taxes.

Still have questions? Feel free to reach out: