Frequently Asked Questions

How do I request and book with Behere?

First, choose your city and month then click ‘Search’. Then you can review available apartments, workspaces and fitness studios during your selected dates. Next ‘Select’ the best options for your needs. Once you’ve selected ‘Request to Book’ and once your request is received, our partners have 36 hours to accept. Once our partners accept, payment is due within 24 hours to confirm your booking.

Do I have to provide credit/debit card information to Request to Book?

No, when requesting to book we simply ask for some information about you so we can confirm your identity and provide our apartment manager with details for your booking. Your privacy is our utmost concern and we keep your information confidential. Check out our Privacy Policy for more information.

What's included in the Membership payment?

A Behere Membership includes: the option of convenient month to month flexibility to all Behere locations for one year. It is valid for 12 months from the first date of travel. As a Behere Member you will NOT be charged monthly service fees which are not limited to; processing fees, platform fees, city host fees, cleaning fees, deposits or taxes.

When are the payments due?

The Membership payment, if selected, is due before your first booking with Behere payable via your profile Payments page. Monthly payments are due with 24 hours of our partners accepting your request. If payment is not processed within 24 hours, your request will be removed.

What’s included with the workspace and fitness studio?

You will receive a full monthly membership, limited to fitness studio and workspace hours. Special requests or classes may incur additional fees. Workspaces details can be found on the specific workspace page but often include; free water, coffee & tea, Skype rooms, conference rooms, on site cafes, a/c & heat, and events. Fitness studio details can be found on the specific fitness studio page but often include; changing rooms, showers and bathrooms, class schedules, classes in english and online booking systems.

Are Monthly Payments refundable?

Monthly Payments are refundable more than 30 prior to your arrival but non-refundable within 30 days of arrival. If you need to cancel your booking more than 30 days before your arrival please send your request to payments@gobehere.com. Please note a small refund processing fee will apply.

Are Service Fees refundable?

Service Fees are non-refundable once processed. If you later choose to purchase a Behere Membership, past service fees cannot be applied to the Membership payment. If you cancel your booking, service fees will not be refunded.

Is a Behere Membership refundable?

Memberships payments are non-refundable once processed. A Behere Membership is valid for one year from the first date of travel.

Can I share an apartment with a friend? What about my partner and/or child?

If the space you booked is outfitted with a double/queen/king bed you may have one guest/partner join. If you plan to have more than one guest please contact our booking team or speak directly with your apartment manager. This may include an additional fee per person (this is not included in Membership Payments). If you book a two bedroom you may bring one guest or your partner and/or child.

Can I bring my pet(s)?

At this time most apartments on Behere are not pet friendly. If you’d like to bring your pet, please reach out to our booking team directly, booking@gobehere.com with your special request.

How do I contact my apartment manager or location host?

Our team provides pre-arrival details 15 days before your arrival which includes all important contacts, city information and helpful resources. Our team also provides an introduction to the Behere location host and your apartment manager at least 7 days prior to arrival.

Can Behere help me find a job?

Behere does not provide jobs, online or in locations, but we do want to help more women live flexible lifestyles so we've created resources found on our Resources page. There you find ways to approach your boss about remote work, websites to find remote work, and tips for freelancing and working remotely.

What is the difference between Behere and Airbnb?

Airbnb provides spaces (that are not always private) while Behere provides a full flexible foundation, inclusive of always-private apartments, collaborative workspaces and fitness studios, plus onlocation support. This allows you to fully settle in, whether on a business trip or living in a new place for a new experience. The Behere foundation helps you to live more like a local and connect with people. Plus, our location hosts provide a friendly face when moving to a new location, and our workspace and fitness partners provide additional communities you can connect with.

What currency are the payments in and are taxes included?

Please note all payments are in US dollars and are inclusive of taxes.

Still have questions? Feel free to reach out:

booking@gobehere.com